⚫ PART VI - ABOUT DEXPIRY
41. About DEXPIRY
Building the Future of Product Ownership
DEXPIRY is developed by J.P. Mrgan d.o.o., a Croatian technology company focused on building the next generation of digital post-sale infrastructure.
Our mission is to simplify product ownership today - beginning with receipts and warranties - while creating the trusted digital ownership ecosystem of tomorrow.
Rather than replacing existing retail systems, DEXPIRY complements them by connecting customers, merchants, manufacturers, service partners, and future marketplace platforms through a shared digital product record.
We believe that every product deserves a trusted digital identity that remains valuable throughout its entire lifecycle.
What We Build
DEXPIRY combines customer-controlled receipt management, merchant-enabled Digital Warranties, trusted platform infrastructure, distributed trust technologies, lifecycle services, artificial intelligence, and optional enterprise connectivity into one connected ecosystem.
Customers can enter the ecosystem independently by receiving digital receipts into Receipt Inbox and managing existing receipts locally on their devices. Optional customer premium services provide cloud backup, document storage, synchronization, and AI-powered assistance.
Merchants add verified transaction and warranty information. Manufacturers and lifecycle partners can enrich the trusted product record further.
Our goal is not simply to digitize warranties or receipts. It is to create the infrastructure through which fragmented purchase records can progressively evolve into trusted Digital Product Ownership.
The ecosystem connects:
- Customers
- Merchants
- Manufacturers
- Service Partners
- Marketplace Partners
- Future Digital Product Passport ecosystems
42. Innovation & Development
Building for the Long Term
DEXPIRY is developed with long-term scalability, interoperability, and regulatory readiness in mind.
The platform is continuously evolving while maintaining compatibility with existing retail systems and preparing businesses for future digital commerce initiatives.
Every new capability is built upon the same trusted digital ownership infrastructure, allowing the platform to grow without disrupting existing implementations.
Supported by Innovation Programs
DEXPIRY has been accelerated through internationally recognized innovation initiatives, including:
- European Union co-funded development programme
- ZICER Startup Factory
- Plug and Play Tech Center (Silicon Valley)
These programs have supported product validation, technology development, business strategy, and international market preparation.
43. Technology Philosophy
Technology Should Be Invisible
Technology should solve problems - not create them.
Customers should never need to understand blockchain, digital tokens, or complex technical concepts to manage their products.
Merchants should never need to change existing sales processes simply to modernize warranty management.
DEXPIRY hides technical complexity behind intuitive digital experiences.
The result is a platform that feels familiar while delivering the benefits of secure digital ownership and trusted product records.
Progressive Participation
DEXPIRY should provide value before the entire ecosystem is connected.
Customers can receive digital receipts through Receipt Inbox independently of merchant registration and can manage existing receipts locally without using cloud storage. Merchants can participate without technical integration. Customers can optionally activate premium cloud and AI services when additional convenience is desired. Larger businesses can integrate when automation becomes valuable. Manufacturers and lifecycle partners can join as the Digital Product Record evolves.
This progressive architecture reduces adoption barriers while increasing trust and functionality over time.
Core Technology Principles
Everything we build follows five principles:
- Simplicity
- Security
- Trust
- Interoperability
- Future Readiness
These principles guide every product, every integration, and every future platform capability.
44. The DEXPIRY Ecosystem
Connecting Every Stage of Product Ownership
Every product follows a journey.
Manufacturers create it.
Merchants sell it.
Customers own it.
Service partners repair it.
Marketplace platforms help it find a new owner.
DEXPIRY progressively connects participants and lifecycle information around the same product as trusted data becomes available.
Instead of isolated systems and fragmented information, every participant contributes to a continuously growing digital history.
Customers
Customers manage their purchase and ownership history through the free core DEXPIRY Customer App.
They receive and manage:
- Receipt Inbox for directly delivered digital receipts
- Local receipt scanning and import
- Product Collection
- Digital Warranties
- Warranty Chat
- Warranty Reminders
- Optional premium cloud storage and synchronization
- Optional premium AI Warranty Assistant
- Future Digital Product Passports
Merchants
Merchants modernize post-sale operations by:
- Sending digital receipts through existing processes
- Activating Digital Warranties for qualifying purchases
- Reducing administration
- Engaging customers
- Managing warranty activity
- Accessing business intelligence
Manufacturers
Manufacturers contribute:
- Product Documentation
- Product Specifications
- Product Authenticity
- Product Updates
- Sustainability Information
- Future Digital Product Passports
Service Partners
Future service partners enrich product records with:
- Repair History
- Maintenance Records
- Service Documentation
Marketplace Partners
Future marketplaces benefit from:
- Verified Ownership
- Trusted Product History
- Warranty Transfer
- Product Authenticity
Technology Partners
Technology partners integrate DEXPIRY with:
- POS Systems
- ERP Platforms
- CRM Platforms
- E-commerce Solutions
- Manufacturer Systems
- Marketplace Platforms
One Connected Ecosystem

DEXPIRY allows product information to become progressively connected throughout the lifecycle - from a simple customer-held purchase record to a trusted Digital Product Record enriched by merchants, manufacturers, service partners, and future marketplaces.
45. Looking Ahead
Digital Ownership Is Just Beginning
The transition from paper warranties to digital ownership represents only the first stage of a much broader transformation.
In the coming years, products will increasingly carry trusted digital identities that simplify ownership, support sustainability, improve transparency, and enable entirely new business models.
DEXPIRY is building the infrastructure that makes this future possible.
Every receipt collected today can become the beginning of a product's digital history.
Every verified Digital Warranty adds trust to that history.
Every connected merchant strengthens the relationship between purchase, product, and owner.
Every manufacturer and service partner can enrich the record further.
Every verified product contributes to a future where ownership is simpler, smarter, and more trusted.
Together, these records create the foundation for trusted Digital Product Passports and more transparent product lifecycles.
Our Long-Term Vision
We envision a future where every product has:
- A trusted digital identity
- A verifiable ownership history
- A transferable digital warranty
- A complete lifecycle record
- A Digital Product Passport
- A trusted place within the circular economy
DEXPIRY exists to build the infrastructure that connects all of these elements into one seamless digital ownership experience.
46. Join the Ecosystem
Building the Future Together
The future of product ownership cannot be built by one company alone.
It requires collaboration across the entire retail and manufacturing ecosystem.
DEXPIRY welcomes partnerships with organizations that share the vision of creating a more connected, transparent, and sustainable post-sale experience.
We Collaborate With
- Retailers
- Manufacturers
- Service Networks
- ERP & POS Providers
- E-commerce Platforms
- Marketplace Operators
- Technology Partners
- Investors
- Innovation Partners
Together, we can transform fragmented purchase and product records into the trusted digital infrastructure for product ownership.
Contact
DEXPIRY
Developed by J.P. Mrgan d.o.o.
Website:
Contact email:
Support:
Follow our journey as we continue building the future of digital product ownership.
Final Message
One Product.
One Trusted Record.
One Connected Ecosystem.
A receipt is where the journey can begin. Digital ownership is where it leads.
DEXPIRY is building the trusted infrastructure that progressively connects purchases, products, owners, merchants, manufacturers, and lifecycle partners - from the first receipt to repairs, resale, Digital Product Passports, and beyond.
Together, we are shaping the future of digital product ownership.
Key Takeaways
Building the future of product ownership.
DEXPIRY connects customers, merchants, manufacturers, and products through one trusted digital ecosystem.
Together, we are creating the infrastructure for the next generation of digital commerce.