EXECUTIVE SUMMARY
Building the Trusted Digital Infrastructure for Product Ownership
Overview
DEXPIRY is a digital post-sale platform that transforms traditional warranty management into a connected digital ownership experience.
By replacing paper warranties and fragmented post-sale processes with trusted digital records, DEXPIRY enables customers, merchants, manufacturers, and future service partners to interact through a shared Digital Product Record.
Today, the platform focuses on digital warranties and post-sale engagement.
Tomorrow, it becomes the foundation for Digital Product Passports, trusted resale, product lifecycle management, and intelligent ownership services.
The Challenge
Although commerce has become increasingly digital, product ownership remains fragmented.
Customers lose receipts and warranty documents.
Merchants spend significant time managing warranty claims.
Manufacturers lose visibility once products leave the point of sale.
Second-hand buyers struggle to verify product authenticity, ownership history, or warranty status.
This fragmentation increases costs, reduces customer satisfaction, and limits the long-term value of products.
The Solution
DEXPIRY replaces disconnected post-sale processes with one trusted digital ownership ecosystem.
The platform enables merchants to issue digital warranties directly to customers through the free DEXPIRY Customer App while creating a secure Digital Product Record for every eligible product.
That record grows throughout the product lifecycle, gradually incorporating documentation, ownership history, repairs, verified reviews, Digital Product Passports, and future lifecycle services.
The Platform
The DEXPIRY Platform consists of four integrated layers:
Customer Experience
- DEXPIRY Customer App
- Digital Ownership Wallet
- Warranty Chat
Merchant Platform
- Digital Warranty Issuance
- Merchant Dashboard
- Customer Engagement
- Business Analytics
Trust Infrastructure
- Digital Warranty Tokens
- Digital Trust Layer
- Secure Data Architecture
- Verification Services
Product Lifecycle Services
- Warranty Transfer
- Verified Product Reviews
- Digital Product Passport
- Manufacturer Platform
- Supply Chain Integration
Together, these components create a seamless digital ownership experience that evolves with every product.
Value for Customers
DEXPIRY makes product ownership simple.
Customers receive:
- Digital warranties
- Digital receipts
- Automatic warranty reminders
- Organized product documentation
- Faster warranty support
- One secure place to manage everything they own
Value for Businesses
DEXPIRY transforms warranty management from an administrative expense into a strategic business advantage.
Organizations can:
- Reduce paperwork and administrative costs
- Improve customer satisfaction and retention
- Simplify warranty verification
- Strengthen customer engagement
- Generate valuable business insights
- Prepare for Digital Product Passport requirements
The platform integrates with existing POS, ERP, CRM, and eCommerce systems without disrupting current sales processes.
Looking Ahead
Digital warranties are only the first step.
DEXPIRY is building the trusted infrastructure that will support the complete digital lifecycle of products - from purchase and ownership to repairs, resale, sustainability, and Digital Product Passports.
Every digital warranty issued today contributes to a future where products have trusted digital identities, ownership is easier to manage, and post-sale relationships become a lasting source of value.
DEXPIRY at a Glance
Mission
Simplify product ownership by replacing fragmented post-sale processes with trusted digital experiences.
Vision
Build the trusted digital infrastructure that connects every product, every owner, and every participant throughout the entire product lifecycle.
Core Value Proposition
- For customers: Simple, secure, and centralized product ownership.
- For merchants: Lower costs, stronger customer relationships, and future-ready post-sale operations.
- For manufacturers: A foundation for Digital Product Passports and connected product lifecycle services.
One Product.
One Trusted Record.
One Connected Ecosystem.
Digital warranties are only the beginning.
DEXPIRY at a Glance – INFOGRAPHICS
